PINGUIN

As subcontractor to the Sociological Research Institute Göttingen (SOFI) Zoom e.V. and two other organisations did evaluate the implementation of the pilot project "Internal, integral support for work integration" by the Federal Employment Agency.

In the context of this pilot project three job centres in different cities were trying out a new approach of counselling and assistance of unemployed people with severe difficulties finding a job. As part of this approach standardised guidelines on how to deal with this target group that are in place in all other job centres are suspended. This did mean that job centre staff have no time limit when counselling an individual client and also have to advice fewer clients overall than staff in other job centres.

Furthermore were staff in the three model job centres obliged to offer certain services themselves which are normally outsourced.

The Federal Employment Agency had commissioned the Sociological Research Institute Göttingen (SOFI) with the implementation of the nineteen-month-long research project. Zoom e.V. was a subcontractor. The field work was carried out by three teams, one consisted of Sandra Kotlenga and Nils Pagels from Zoom e.V.

The project did run until May 2010.

Contact: Sandra Kotlenga and Nils Pagels